# Welcome Shuttle > Welcome Shuttle has 18 years of experience in private passenger transportation in Cancún and the Riviera Maya. Core service: airport (CUN) to hotel transfers and vice versa in sedan/SUV, van and Sprinter vehicles. All vehicles have GPS and Federal Tourism Transport insurance. Service area: Cancún, Costa Mujeres, Playa Mujeres, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, Tulum, Bacalar, Riviera Maya. Open 24/7. Languages: English and Spanish. Contact: WhatsApp/phone +52 998 131 1195 · info@welcomeshuttle.com · Aeropuerto Internacional de Cancún. Prices are in USD, fixed per vehicle (not per person), one-way private service, valid in both directions (airport→destination and destination→airport). ## Key pages - [Routes and prices (EN)](https://welcomeshuttle.com/en/routes): all destinations, durations and prices per vehicle - [Rutas y precios (ES)](https://welcomeshuttle.com/es/rutas): destinos, duración y precios por vehículo - [Fleet](https://welcomeshuttle.com/en/fleet): sedan/SUV, van and Sprinter, capacity and luggage - [FAQ](https://welcomeshuttle.com/en/faq): booking, payment, cancellation, delayed flights, baby seats - [Book online](https://welcomeshuttle.com/en/book): instant booking with secure online payment - [Contact](https://welcomeshuttle.com/en/contact) ## Machine-readable data - [catalog.json](https://welcomeshuttle.com/catalog.json): complete structured catalog (routes, prices, vehicles, policies, FAQ) - [llms-full.txt](https://welcomeshuttle.com/llms-full.txt): full plain-text description of services and prices ## Price summary (USD, one way, per vehicle) | Destination | Duration | Private Sedan / SUV (3 pax) | Private Van (8 pax) | Private Sprinter (16 pax) | |---|---|---|---|---| | Cancún Airport ↔ Cancún Hotel Zone | 25 min | $28 USD | $38 USD | $75 USD | | Cancún Airport ↔ Downtown Cancún | 20 min | $25 USD | $35 USD | $70 USD | | Cancún Airport ↔ Costa Mujeres | 45 min | $55 USD | $65 USD | $110 USD | | Cancún Airport ↔ Playa Mujeres | 40 min | $48 USD | $58 USD | $100 USD | | Cancún Airport ↔ Puerto Morelos | 25 min | $45 USD | $55 USD | $95 USD | | Cancún Airport ↔ Playa del Carmen | 50 min | $55 USD | $65 USD | $115 USD | | Cancún Airport ↔ Puerto Aventuras | 70 min | $75 USD | $90 USD | $150 USD | | Cancún Airport ↔ Akumal | 80 min | $85 USD | $100 USD | $170 USD | | Cancún Airport ↔ Tulum | 100 min | $105 USD | $125 USD | $210 USD | | Cancún Airport ↔ Bacalar | 195 min | $260 USD | $300 USD | $480 USD | ## Policies - Recommended online booking notice: 24+ hours. Same-day or last-minute service is arranged via WhatsApp. - Free cancellation or rescheduling with no penalty when notified 24 to 48 hours in advance. - 100% online payment by credit/debit card (PayPal when available) for online bookings. Deposit or pre-arrival payment allowed for bookings confirmed via WhatsApp. - Flights are monitored in real time; drivers wait at no extra cost for delayed arrivals. - Standard luggage and strollers: free. Baby seats on request (possible per-unit surcharge by route).